How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Sticknegative Tree Service to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens afterward. It is a general template, not legal advice.

What You Can Raise

You can write to us about:

• Your experience when calling or contacting Sticknegative Tree Service
• The way your personal information was handled
• Anything on this website that seems unclear or incorrect
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. Each one is responsible for its own quotes, pricing, work and customer service. If you have trouble with tree work on your property, the usual first step is to take it up with the provider directly and keep a written record.

Please still let us know. Feedback about providers helps keep our network honest, and providers who repeatedly fall short may be removed. Keep in mind that Sticknegative Tree Service cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@sticknegative.property and include:

• Your name and the preferred way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm receipt by email, usually within a few business days. Then we will look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we are taking.

Still Unhappy?

If our response does not satisfy you, reply and ask us to take another look. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For concerns about licensed contractors, a state or local licensing office may be able to help too.

Contact

Email: contact@sticknegative.property